Cleaning and Support Services Level 2

Aim

The Cleaning and Support Services NVQ recognises the skills and knowledge that are required to clean in a broad range of situations effectively and safely. This NVQ will allow candidates to apply their skills and knowledge to a national occupational level required by employers, thus proving competency in their role.

Units

Six units must be achieved, three mandatory and three optional units.

Mandatory Units

Both

• Make sure your own actions reduce risks to health and safety (ENTO)
• Communicate effectively with customers and others

And either

• Work as a team and develop yourself

Or

• Work individually and develop yourself

Optional Units

• Clean and maintain internal surfaces and areas
• Clean and maintain external surfaces and areas
• Deal with routine waste
• Clean washrooms and replenish supplies
• Clean high risk areas
• Clean confined spaces
• Clean food areas
• Deep clean equipment and surfaces
• Clean, maintain and protect hard floors
• Clean and maintain soft floors and furnishings
• Clean glazed surfaces and facades
• Deal with non-routine waste
• Carry out maintenance and minor repairs
• Perform street cleansing manually
• Perform street cleansing by machine
• Work safely at heights (PSSL)
• Use a water-fed pole system to clean windows and facades

Entry Requirements

There are no formal educational requirements for the Cleaning and Support Services level 2 qualification but all staff undertaking the qualification should have the opportunity and experience of working in a cleaning environment.