Food and Drink Service Level 2 Food Only
Aim
The Food Service level 2 qualification aims to assess & train staff with food service responsibilities within the workplace. It aims to cover the areas of safety and security, dealing with communications, preparing and maintaining the food service area and dealing with customer service issues etc.
Units
8 units to be completed in total.
Mandatory Units
- Maintain a safe, hygienic and secure working environment.
- Contribute to effective teamwork.
- Give customers a positive impression of yourself and your organisation.
- Deal with communications.
- Maintain food safety when storing ,holding and serving food.
Optional Units
4 optional units must be selected from the list below.
- Maintain and deal with a payments.
- Prepare and clear area for counter or takeaway service.
- Provide a counter or takeaway service.
- Prepare and clear area for table service.
- Serve food at the table.
- Provide silver service.
- Provide a buffet or carvery service.
Entry Requirements
There are no formal educational requirements for the Food Service level 2 qualification but all staff undertaking the qualification should have the opportunity and experience of working in a food service environment.
