Hospitality & Catering

Level 3 NVQ Diploma Hospitality supervision & Leadership


The City and Guilds Level 3 NVQ Diploma in Hospitality Supervision and Leadership qualification is aimed    at first line managers or supervisors within the hospitality sector.

It aims to train and assess managers using a broad spectrum of subjects or units, which are key to the development of a first line manager. It covers the skills of managing a team, developing positive working relationships, managing and developing yourself. It also covers skills of managing resources and health and safety management. It allows managers to choose specialist optional units, which are aimed at developing the manager’s own knowledge within their chosen specialist area, e.g. food and drink, kitchen, housekeeping etc.


To achieve the full qualification, learners must attain a minimum of 45 credits in total. This comprises of:

  • All of the mandatory units in Section A (34 credits)
  • At least one unit from Section B (4 credits)
  • A further minimum of 7 credits can come from either Section B or C

Entry requirements

There are no formal educational requirements for the NVQ Hospitality Supervision and Leadership Level 3 qualification, but all staff undertaking the qualification should have the opportunity and experience of managing a team of people. It is of benefit if a Level 2 qualification has been achieved previously.

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